Classes will be invoiced on the First of the month, and must be paid in full by the 10th of the month in which the invoice was dated, unless otherwise agreed upon in writing by Summit Ridge Academy. Late fees of $50.00 will be applied for each month.

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Invoices will be emailed and may be paid by e-transfer or by Stripe for a 3% service charge.

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Any changes to your child(ren)’s monthly schedule must be received and confirmed in writing by Summit Ridge Academy by the last day of the month prior. Regular service charges will apply to any changes made after that date, and these will roll over as a credit on the invoice for the following month.

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Summit Ridge Academy will make every effort to maintain your child(ren)’s regular tutoring schedule in the event of tutor absences. We will first attempt to arrange a substitute for the session and will only cancel if absolutely necessary. If a session must be canceled, we will first attempt to reschedule it at a mutually agreed-upon time.

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​Parents/legal guardians will make all attempts to ensure that a child attends all scheduled sessions with their tutor, understanding that Summit Ridge Academy reserves the right to make permanent scheduling and/or tutor changes if regular attendance issues occur.

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For One to One Tutoring, twenty four hours notice is required to cancel. If it is an emergency situation and 24 hours can not be provided due to ill health, then a make up class will be offered where possible. Missed Group Classes and Courses (including Executive and Guidance classes) are non refundable.

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If a class is canceled due to teacher illness, a make-up class will be offered or a credit will be issued for the following month.

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If a cancellation is necessary, more than 24 hours is required. Please cancel through the Tutorbird app or email admin@summitridgeacademy.com

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If it is an emergency, please text or call Carrie at 416-276-2455.

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No rescheduling or refunds will be issued when a child is late.

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If you wish to stop ongoing lessons, two weeks' written notice is required. The lessons will end on the last day of the month before the new billing cycle begins.

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